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End state

The condition that marks a flow as finished, including what the user sees and what the system has saved.

Say it to an AI

Draw the user flow for booking a video visit. Start state: a signed-in patient taps “See a doctor” on Home. End state: visit confirmed and listed under Upcoming. Put 4 screen steps between them and keep the visit itself out of scope.

How an expert would brief the stronger version of “Booking user flow”.

See it

Try it as a puzzle →

A telehealth startup maps the flow for booking a video visit with a doctor before design starts.

Study A · the stronger one
Study B · the weaker one

Why: A ends at “Visit booked: shown in Upcoming” plus email and invite; B never stops at booked and ends on “Video visit”, which is a different flow.

Related words

  • Empty state
  • Destructive action
  • Error state
  • Edge case
  • Happy path
  • Context
  • User flow
  • Implementation detail

Room 5 · Flows & states

Learn “End state” in a five-minute lesson

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