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Failure mode

A specific way a step can go wrong, such as bad input, a third-party outage or a rejection.

Say it to an AI

Spec seller onboarding as a step table with Success and If-it-fails columns. For each step, name the likely failure modes (user error vs. third-party outage vs. rejection) and the specific recovery for each; no generic “show an error and retry”.

How an expert would brief the stronger version of “Seller onboarding spec”.

See it

Try it as a puzzle →

A handmade-goods marketplace specs the four steps a new seller goes through to open a shop.

Study A · the weaker one
Study B · the stronger one

Why: B separates a blurry ID (user can fix) from the ID vendor being down (user can't), which need opposite responses.

Related words

  • Empty state
  • Destructive action
  • Error state
  • Edge case
  • Happy path
  • Context
  • User flow
  • Implementation detail

Room 5 · Flows & states

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