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Customer discovery

Talking with potential customers to learn about their problems before building a product.

Say it to an AI

Write a 30-minute customer discovery interview guide for working parents with open-ended, non-leading questions about their past behavior (the last time they planned the week's meals). Follow The Mom Test: never pitch or mention our app.

How an expert would brief the stronger version of “Customer interview guide”.

See it

Try it as a puzzle →

A founder exploring a meal-planning app for working parents prepares questions for eight discovery calls.

Study A · the stronger one
Study B · the weaker one

Why: A's questions discover how parents plan meals now; B's questions only test whether they like the founder's solution.

Related words

  • Pain point
  • Problem statement
  • Baseline
  • Persona
  • Hypothesis
  • Leading question
  • The Mom Test
  • Evidence

Room 2 · Problems & users

Learn “Customer discovery” in a five-minute lesson

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