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Frequency

How often users run into a problem, stated as a rate or count over a period of time.

Say it to an AI

Write an opportunity card for clinic no-shows that quantifies frequency (share of visits, per week), severity (dollars lost per clinic per month) and reach (clinics affected), citing the booking-data source. Compare it with double bookings using the same numbers.

How an expert would brief the stronger version of “Opportunity card”.

See it

Try it as a puzzle →

A clinic-scheduling startup sizes up missed appointments as a candidate problem for next quarter's roadmap.

Study A · the weaker one
Study B · the stronger one

Why: B gives '18% of visits, ≈28 per clinic per week'; A says 'Frequent'.

Related words

  • Pain point
  • Problem statement
  • Baseline
  • Persona
  • Hypothesis
  • Leading question
  • The Mom Test
  • Customer discovery

Room 2 · Problems & users

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