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Value-add

Something new and useful to the reader that gives them a fresh reason to engage.

Say it to an AI

Follow-up to Tom, a customer who ignored our research invite last week. Don't just bump the thread; lead with the value-add (session cut to 20 minutes, new early and Saturday slots), restate the $50 gift card, and end with the booking link to keep friction low. Under 50 words.

How an expert would brief the stronger version of “Research invite follow-up”.

See it

Try it as a puzzle →

A UX researcher at an accounting app follows up with a customer who didn't answer an interview invite a week ago.

Study A · the weaker one
Study B · the stronger one

Why: B adds a shorter session (20 minutes instead of 30) and new time slots; A repeats the original offer unchanged.

Related words

  • Call to action
  • Scannability
  • Wall of text
  • Bulleted list
  • Burying the lede
  • Subject line
  • Urgency
  • Show, don't tell

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