Briefle words · Writing & copy
Next step
A concrete action, owner and timeframe stated at the end of a message so the reader knows exactly how to move forward.
Say it to an AI
Patient-portal message with blood test results: say plainly that almost everything is normal and vitamin D is low but easy to treat, then end with one clear next step and call to action: book a 10-minute phone call this week, with a 'Book a call' button and the clinic number. No hedging.
How an expert would brief the stronger version of “Test results message”.
See it
Try it as a puzzle →A family doctor sends a patient their blood test results through the clinic's patient portal.
Why: B says who (Sam), what (a 10-minute phone call), when (this week) and why (to get a prescription).
Related words
Room 3 · Structure
Learn “Next step” in a five-minute lesson