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Plain language

Writing the intended reader can understand the first time they read it, using everyday words and short, clear sentences.

Say it to an AI

Team-chat announcement to all staff: from March 1, expenses go through the Clearclaim app. Plain language, no corporate jargon, written in second person with verbs, not nominalizations. Three short lines: what changes, what you do (photo within 7 days), when you get paid.

How an expert would brief the stronger version of “Expense process announcement”.

See it

Try it as a puzzle →

The finance lead at a 200-person company tells everyone in team chat how expense claims work from next month.

Study A · the stronger one
Study B · the weaker one

Why: A says 'snap a photo of the receipt in the app'; B says 'leverage the platform to facilitate timely receipt capture'.

More ways experts use it

  • Help-centre article for home customers before their first fibre install. Plain language, no jargon or acronyms: describe the box by size and what it does, then three bullets on timing, downtime and keeping their phone number.

    Fibre install help article · Writing & copy
  • Rewrite each handbook line in plain language, following this before/after: “Employees are required to submit reimbursement claims within 30 days of expenditure” → “Send us your receipts within 30 days of buying something.” Address the reader as 'you', keep every rule and number intact.

    Staff handbook rewrite · Prompt craft

Related words

  • Call to action
  • Scannability
  • Chunking
  • Corporate jargon
  • Nominalization
  • Weasel words
  • Proof point
  • Bulleted list

Room 1 · Essentials

Learn “Plain language” in a five-minute lesson

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